Frequently asked questions
How long until I get my order?
If you are in the UK, you will get your order within 1-3 days of the dispatch notification email. If you are overseas, delivery can take 2-3 weeks depending of local custom times.
Does the item tarnish?
Sterling Silver items will always tarnish if not taken care of, we do our best to ensure lifespan but many factors can cause tarnishing of silver. Gold and Stainless Steel do not tarnish and are good alternatives.
What is your 100% Satisfaction Guarantee?
We offer a 100% Satisfaction Guarantee which ensures that you can return an item for changes if you wish. It also ensures you can have a replacement or repair issued in the event of damage to your item.
How do I engrave photos?
On all eligible products on the right hand side of the page will be a 'Choose Images' button. Click this and it will allow you to upload any images you'd like us to engrave.
Contact Us
Feel free to contact us via the email box below or the 'Need Help' instant chat.