Super strange experience ordering from this shop. The item was marked as dispatched the day after I ordered, but didn’t turn up by March 7th (estimated arrival date). I messaged the seller on March 8th to check if they had tracking details, and was told it would be here by March 11th. It did turn up on March 11th, in a Royal Mail Tracked 24 bag. I searched the tracking number online, and that indicated that my item had only been dispatched from the seller on March 8th, I suspect after I messaged them to check up on it.
Anyway, the item itself is good quality and came with an extra keyring, so that was nice.
The quality of the material and the engraving are amazing, it was exactly what I asked for, and the customer service was stellar. Will definitely buy again and again and again
The delivery did not go smoothly to start with but customer service was great and stepped in. They went above and beyond to ensure I received my order in time. Thank you so much!
Absolutely amazing to work with. The necklace was specially made and I had the best customer service in a long time. I will be coming back for more
This pendant is absolutely perfect! The engraving is well done and was shipped quickly.
Item was as ordered and showed up on time. All you ask for when ordering something online.
Great customer service, received answers in a timely matter. Helpful and friendly, accurate information provided. Item was as expected!